ESF Media and Communications Strategies


INTRODUCTION

This report seeks to assess some of the achievements and limitations of electronic based communications and media strategies employed for the 2004 ESF in London. It does not comment on the previous ESFs based in Paris and Florence.

Communication structures and tools, websites, mailing lists, computers, media centres, press policies, software platforms, and licensing of media are all highly political issues, yet they were repeatedly dismissed as low level practicalities by many involved in the 2004 UK ESF process.

The truth is that these issues are just as political the issues of providing good quality organic, vegetarian or halal food, or of using ethical supply or service companies - indeed more so, since some of these areas effect the way the social forum process is built, and the ways people can participate in it, or not, as the case may be.

These issues cannot be seen in isolation, since they can only be assessed within a wider political context. For example debates over the importance of key plenary issues and speakers, or the importance attached to the potential for positive interactions given the required seminar merging process, all effect the requirements of any communications strategy.

Many of the problems that are highlighted were due to both indecision and a lack of desire on behalf of the UK Organising Committee to address these issues. Problems with the UK process also had the effect of limiting participation in several areas, media and communications being one of these. This coupled with a lack of clear priority in these areas led to a subsequent failure to gain wider participation from groups or individuals who could have helped on a volunteer basis, thus ensuring the provision of tools or strategies was outside of the budget of the 2004 ESF.

If Another World IS Possible, then this should include another technological world and another media....


COMMUNICATION STRATEGIES

Much is made of the Social Forums being more than just a conference. They are supposed to be a process - given that the actual event only lasts a few days and passes by in a blur of packed schedules, while the preparatory process lasts for almost a full year, this truth should be evident.

And yet the development of communication strategies and the tools to support them seems to have been woefully lacking. Given that this '"movement of movements" that we're always talking about has blossomed under concepts of decentralised networks and non-hierarchical communication, underpinned by the opportunities afforded us through the use of computers and the Internet, it should be clear that any ongoing Social Forum process should place these values and tools at its heart. Sadly with the 2004 ESF, this was not the case.

At the most basic level there should be a concerted effort to embrace communication technologies and locate them in the centre of the ESF organising process. This is essential both at the European level with the preparatory process and domestically within in the host countries.

The truth of these technologies however is that they do suit certain types of organising more than others. It was clear that with the London ESF there was a distinct dislike and rejection of interactive tools that facilitate open horizontal communication and participation. These were rejected in favour of strictly hierarchical models of communication and information flows. For example there seemed to be a clear unwillingness to use email lists for working groups within the organising process. Indeed when calls for an email list to be created for the Programme Working Group became too loud to ignore, one of the few people designated to deal with website based issues suggested they go away and produce a feasibility study into the advantages and disadvantages of setting up an email list! When this was rejected, they then suggested that anyone wanting to send a message to the entire working group could simply email her, and she would ensure that the email was sent out to everyone who had attended a meeting and supplied their email address. This may have been acceptable ten years ago, but not today.

There are certainly issues with email lists, and many examples of abuse of etiquette and of lists becoming zones of conflict. However, dealing with these challenges is all part of living in our modern inter-connected world and there are plenty of models available for structuring differing levels of email lists to ensure smooth running. Fear of loosing control is not an excuse for rejecting the benefits offered by using these technologies.

Similarly there was an ongoing argument over the ESF website for London 2004. Much has been written on this matter and the private tendering and procurement process of the GLA in delivering the £40,000 website. Essentially the e-commerce functionality was deemed crucial to the ESF (which of course it was) and therefore the GLA took on the role of ensuring this was delivered. However the requirements for the other website functionality were never opened up for public discussion, all public interactivity was rejected, and too few people were trusted to participate and administer the site. All this was occurring at a time when the World Social Forum was producing a bold strategy to put electronic tools at the centre of building a better participatory process – a lead the ESF would be well advised to follow.

In parallel a range of activists and individuals created another website based on wiki technology (wiki is essentially an online notepad which allows people to easily add and edit text on a webpage). For a while, this website (www.esf2004.net) became the best source of information about the 2004 ESF, carrying reports, notes, minutes, discussions and notices of meetings, many of which were lacking from the official website – all constructed collaboratively. While it is true that many projects that were critical of the ESF processes found a home on this website, it did show the wider potential of these tools, and provided a space for communication and collaboration which was sadly lacking within the official organising structures. Indeed several initiatives were set up outside of the main ESF organising process, including web facilities, to demonstrate just how easy it is to create appropriate electronic tools to aid memory reporting and archiving efforts.

Indeed several meetings took place in the Autonomous Spaces during the ESF that discussed communication tools and memory projects in relation to the Social Forums. Two of these were held at the European Forum of Communications Rights and Indymedia Centre which was a collaboration between various progressive electronic media networks, community media
groups and lobbying campaigns. The existence of these meetings outside of the main ESF clearly demonstrates the interest in these areas, but also underlines the perceived failure of the ESF to properly address them.

One positive development during the ESF 2004 preparatory process was the agreement at a European Assembly meeting to set up an ongoing European working group on web technologies, to try and ensure some continuity from one year to the next, to develop appropriate tools to support the ESF process, and to offer advice within these areas. It’s certainly true that there have been many problems in continuity, for example the handing over of the fse-esf website from one country to another. Related to this is the area of intellectual property and concept of ownership of information gathered, from email addresses to written reports and audio and video material. Problems have already been encountered with such data since there are laws and different frameworks to govern their usage. While attempts were made in London to avoid similar problems occurring again, for example with opt in permission for email addresses to be used in the future for ESF related contacts, this was a result of dealing with specific problems as they arose and not of a political recognition that these issues are part of our struggle for another world. This is an area that campaigners are working on globally to develop alternatives, both in practice and at a government and international institutional lobbying level, and certainly should be an area embraced by the ESF.

This move coupled with the now ongoing attempt to ‘systematise’ information and communication strategies together with the various ‘memory’ initiatives should strengthen the Social Forums concepts of themselves – something which is urgently needed to aid self-reflection, a process that the ESF is now supposed to be engaged in given the issues in London and the fact that the next forum has been scheduled for 2006 and not 2005. As part of this, it is essential to look closely at the pioneering work being done by the World Social Forum in its efforts to deploy NOMAD, the DIY simultaneous translation infrastructure, and to place free software and communication tools at its heart.

MEDIA

The 2004 ESF received significant mainstream media / press coverage in the UK. However this was well below previous ESF levels of national coverage. While it can be argued that this is due to the fact that "the UK press was not interested," it is clear there were other factors. Even the Guardian newspaper, brought onboard as the "official ESF media partner," provided scant coverage compared to that which should be expected.

Proposals for a Press Officer with a complimentary Media Team were presented to the UK Organising Committee several months in advance of the Forum. However no action was taken on this until very close to the event itself, despite some discussions having taken place. In the end only one person was employed with payment by the ESF Company (NB. unlike Babels or other office staff this person was appointed without advertising the position or equal opportunities) to fulfill the role of Press Officer.

It is clear that a larger team, in place earlier, and working with volunteers, is needed for future forums.

Obviously the area of press, media and public relations is one that can cause great concern where there is conflict over the wider political motivations and goals around the ESF. There are concerns over representation, not only regarding the whole ESF project, but also over the prominence given to different issues and campaigns, as well as to individual speakers. This is why policies or guidelines in these areas are essential. These issues were raised at the UK Organising Committee early in the year - recommendations were made that a series of press policies should be developed with a broad range of participants working in partnership with progressive media networks, and that these should include policies to ensure an equitable and clear access to the press, as well as a fair and transparent system for fielding and directing enquiries from the press.

Because of the many problems of the UK process, organisations and networks who would have been expected to bolster any effort to gain press / media coverage did not engage in a publicity campaign. This meant that whole sectors of organisations failed to add their public weight behind the ESF. This failure should be seen as an important indicator of the attitude of many organisations towards the ESF - they may have participated in the Forum, but they didn't publicise it! Indeed many organisations even failed to link to the fse-esf website from their own websites.

One crucial factor for the ESF should be the involvement of the "Media of the Movements" – i.e. the progressive community media which is based in our constituency. However for the 2004 ESF these were treated as inferior cousins of the mainstream corporate press. There was an assumption that they would just provide coverage anyway. So instead of any campaign to involve them, there was little public encouragement given, until the very last minutes when some telephone calls were made to journalists of all types who attended the Paris ESF to encourage them to come to London. Press passes for the ESF were to be available to 'proper' journalists with National Press Cards, but while assurances had been given to media activists in London that community media would be able to gain press passes and access to the ESF media centre, this was never officially stated via the ESF website. Indeed during the preparatory process the media centre had been treated by many as "non-political" - as a purely practical issue disconnected from any political discourse. Some people even going as far as to ask how we can deal with ‘this problem of IndyMedia people and community media wanting to use the media centre’!

Indeed the ESF media centre was the only space available at Alexandra Palace with computers and internet access. That the biggest progressive political meeting in Europe should go ahead without any publicly available internet access is little more than a disgrace. While budget constraints were the main reason given, it was clear that these requirements had in fact been ignored for much of the preparatory process, since despite months of lobbying by media activists it was announced in August that there had been no ESF budget planned for any IT during the event, or even for a media centre! At least however it was agreed that the computers in the ESF media centre should run on open source software platforms. On the flip side, an alternative Indymedia Media Centre was set up in the Bloomsbury area by volunteers with over 70 computers available for use. One of the saddest failures was that AMARC (the world association of community radio broadcasters) and the UK's Community Media Association made an application to web stream live radio from Alexandra Palace - in the end all they were given permission to do was park their vehicle in the car park. They were given no power feed (and so had to bring their own generator) and were not given any internet connection, so the radio stream was impossible.

If another world is possible, then this includes another media. There are many existing organisations and networks engaged in producing alternatives now, on a daily basis, and it is crucial for the ESF to ensure their participation, both to help develop communication channels, to promote the forums in advance, and to help in documenting them. The synergies that can be created through the combined efforts of different initiatives that includes NOMAD and other archiving, reporting and research projects are just the kind of practical collaborations and concrete projects we need if we are to progress anywhere at all in our quest for another world.

Dave Jones